Our national network of providers helps ensure we can connect our members to quality and caring medical, practical and specialist expertise. Across Australia, around the clock, we need your skills and expertise to provide a premium service to people in need.
Confirming cover for GP's in our network
Confirming cover for inpatient hospital treatment
Depending on the type of policy that an insured patient holds, differences in waiting periods and level of cover may apply to conditions including pregnancy, mental health and other pre-existing conditions. As a result, it is a requirement for all inpatient treatment that contact is made with our Eligibility Team to confirm cover as set out below.
For non-urgent cases where treatment is not commencing in the next 48hrs, please email OSHCEligibility@allianzcare.com.au (OSHC insured patients) or OVHC@allianzcare.com.au (OVHC insured patients) and provide the following information:
- Policy number
- Full name of the insured patient
- Date of birth of the insured patient
- Passport number and nationality (as listed on passport)
- Medical diagnosis or presenting symptoms
- Estimated length of admission
For urgent cases where treatment is scheduled to commence in less than 48hrs, please call the Medical Provider line on and follow the prompts. Requests via phone will only be accepted for urgent cases (treatment scheduled to commence in less than 48hrs).
Hospital in the Home
Eligibility check / treatment guarantee
Account submissions, claims & payment enquiries
Account management and escalations
OSHC international students
OSHC Provider Billing
Locked Bag 3001
TOOWONG QLD 4066
OVHC international workers and visitors
OVHC Provider Billing
Locked Bag 3004
TOOWONG QLD 4066