Depending on the type of policy that an insured patient holds, differences in waiting periods and level of cover may apply to conditions including pregnancy, mental health and other pre-existing conditions. As a result it is a requirement for all inpatient treatment that contact is made with our Eligibility Team to confirm cover as below.
For non-urgent cases where treatment is not commencing in the next 48hrs, please email OSHCEligibility@allianzcare.com.au (OSHC insured patients) or OVHC@allianzcare.com.au (OVHC insured patients) and provide the following information:
For urgent cases where treatment is scheduled to commence in less than 48hrs, please call the Medical Provider line on 1800 884 526 and follow the prompts. Requests via phone will only be accepted for urgent cases (treatment scheduled to commence in less than 48hrs).
OSHC international students
Allianz Care
OSHC Provider Billing
Locked Bag 3001
TOOWONG QLD 4066
OVHC international workers and visitors
Allianz Care
OVHC Provider Billing
Locked Bag 3004
TOOWONG QLD 4066