For Allianz Care Australia OSHC and OVHC members where urgent treatment is required, you can now access community-based Urgent Care facilities which are an alternative to traditional emergency department treatment for conditions including: sprains or broken bones; cuts requiring stitches; minor eye or ear problems; minor burns and scalds; and insect and animal bites.
Allianz Care Australia has contractual arrangements in place with the following providers where the fees and charges for your treatment is directly billed to Allianz Care Australia.
A community-based service dedicated to treating patients with a broken bone or limb injury. Under the model, Allianz Care Australia OSHC members living in Brisbane and the Gold Coast can be treated quickly and access a range of treatment alternatives.                                                                                                          

Allianz Care Australia OSHC members living in Perth have access to a community-based alternative to traditional emergency department care for the treatment of urgent but non life-threatening injuries.


All States:

The Australian Government is funding 58 Urgent Care Centres across Australia which will be open by the end of 2023 and OSHC and OVHC Members have access to. To find a location nearest to you, please refer to:

Other Urgent Care Services that can be accessed free of charge also include:


Urgent care services in the ACT are provided by Canberra Health Services with walk-in centres located in Belconnen, Tuggeranong, Dickson, Weston and Gungahlin. For more information please visit Canberra Health Services.


Urgent care services in NSW are currently being established in a number of different areas with 25 clinics planned in the coming years. Current services are available in the Western Sydney area. Services are provided by the Western Sydney Care Collective.


Urgent care services in VIC are currently being established as Priority Primary Care Clinics across many areas of Victoria. To access services in your local area please refer to

In case of an emergency or life-threatening injury or illness please call Triple Zero (000). If unsure, call Triple Zero (000) if you or someone else are experiencing:
  • Chest pain or tightness
  • Breathing Difficulties
  • Uncontrollable bleeding
  • Severe burns
  • Poisoning
  • Unconsciousness or seizures
  • Numbness or paralysis
  • Life-threatening injury
  • Unresponsiveness