A waiting period is the time you need to wait after purchasing your policy and before cover is available for certain medical conditions. You cannot claim for medical treatment that is provided during the waiting period. This means that you will need to pay for all expenses for the treatment.
Certain medical conditions and treatments have different waiting periods. Carefully review your policy to ensure you are aware of the different waiting periods.
Value Care, Hospital Care, and Classic Care Visitors policies
Please also note that the start date of your policy must be a minimum of 14 days from the date of purchase, which means that you cannot claim for any treatment provided within 14 days of the date you purchase your OVHC visitors policy.
Waiting periods do not apply to emergency treatment by an approved ambulance service.
Waiting periods will however be applied to any subsequent hospital or medical costs.
Hospital Care, Everyday Care, Classic Care and Premium Care Workers policies
Waiting periods do not apply to emergency treatment by an approved ambulance service.
Waiting periods will however be applied to any subsequent hospital or medical costs.
Premium Care Workers policy, additional waiting periods apply to extras cover including
Your waiting period will start from either:
whichever is the later date.
We can waive your waiting periods if you are switching your policy.
If you are switching to Allianz Care Australia from a similar policy held with another insurer, and there has not been a gap in your coverage of more than 30 days, we will count the time you were covered under your previous policy towards any waiting period which applies to your coverage with us. To transfer your policy, you will need to provide us with a clearance certificate from your current health insurer.