You can either pay the full amount to the medical provider then use the tax invoice to submit a claim or you can request for us to pay the medical provider directly.
There are a number of simple ways to claim including:
Claim via Allianz MyHealth app
Use the Allianz MyHealth app to submit a claim, access and update your membership details including your e-membership card, find a doctor and access our 24-hour helpline.
Alternatively, you can post your claim and receipts to:
Allianz Care Australia OSHC
Locked Bag 3001
Toowong QLD 4066
Once we receive you claim, we will process it within 10 working days, provided we have all the information we need. Keep in mind that postage and bank clearance times may take several days.
If you have submitted a claim for treatment you have already paid for, you can choose to have your benefit paid by:
If you have not paid for the treatment, we can send the payment directly to your medical provider. Please make sure to indicate this on the claim form and make sure you submit your claim as soon as possible so we can pay the bill on time.