Sonder is an on-demand safety services app that has a network of professionals available every minute of every day to provide help and assistance to members.
Sonder has a 24/7 support centre, based in Sydney that can provide assistance over the phone, via chat or in-person where available.
The support team are trained in mental health first aid, complex problem solving, medical triage and much more. They will assess any situation and offer students the most relevant pathway for them to seek solutions and further support.
International students arriving in Australia often feel both excited and anxious. They may ask themselves “What will it be like to study in a foreign country where I have no friends or family nearby?” or “Who do I contact if I am in an accident or fall seriously ill?”. The Sonder support team can assist in any of the following situations and more:
Students can access the support centre via call, chat or by “swiping for help” on the home screen.
Additionally, members have access to the following features designed to support health and wellbeing of the student community.